Operations Command Hub

Database operations

IRCTC Railway e-Catering • Operations from saved database records

SA

Operations Telemetry

Saved railway catering metrics, kitchen SLAs, train dispatch statuses, and platform GMV.

Total Orders -
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Today's: - Check sync status
Gross GMV (Sales) -
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Passenger spend -
Average Order Value-
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-per period
In-Flight Orders Active
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Delivered Handover -
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Station Coverage -
- Stations
Users: - All Hubs →
storefront

Kitchen Partners & Outlet Network Status

Manage All Outlets arrow_forward
Total Outlets store
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Full registered kitchen directory
Active Outlets
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Accepting railway meal orders now
Inactive Outlets pause_circle
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Off-duty or seasonal break
Scheduled Close schedule
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Planned maintenance closure
Deleted / Decommissioned delete
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Contract terminated / removed
trending_up
Most Ordered From
Loading outlet…
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star
Top Rated Restaurant
Loading outlet…
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verified_user
Most Complaints Monitored
Monitored
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schedule

Hourly Train Meal Demand Velocity (IRCTC Window Telemetry)

Live distribution of meal dispatches across passenger journey dining time windows.

Live · Today (IST)
Peak window: —
Live from today's orders
Detailed Hourly Analytics arrow_forward
show_chart

Orders & Revenue Trend

Last 30 days

Delivered / cancelled split per period bucket, straight from orders.

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donut_large

Order Status Funnel

radar

Live Order Control Tower

Real-Time

Passenger coach berth deliveries • Live kitchen SLAs • Delivery Boy OTP handover

SLA Order ID Train & PNR Delivery Station Restaurant Outlet & Items Passenger Amount Status Inspect
Real-time webhook synchronization enabled. Rows auto-update on status change.
View Full Orders Console arrow_forward
reviews

Customer Rating Metrics (Average Ratings Across Service Channels)

Aggregated passenger feedback from verified reviews.

star — / 5.0 Grievance Portal →
Needs Attention — Lowest Rated
warning

Actionable Operational Alerts (Live)

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train

Top Railway Station Hubs Delivery Activity

All Stations →

nutrition Dietary & Meal Split

FSSAI Certified
Pure Vegetarian —
Non-Vegetarian —
Unclassified Items —
Avg Basket Size: — — items

workspace_premium Top Restaurant Outlets

View All
PostgreSQL • Database Online
Connected port 5432 • 0 slow queries
Audit Log

restaurantTop Selling Dishes

Menu →

report_problemComplaint Insights

Portal →
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In period
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Per 100 orders
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All time
Top reasons
Most complained outlets

hubBooking Channels

paymentsPayment Modes

Outlets with orders (period)—